Hardware Issues

From wiki
Revision as of 14:29, 25 November 2016 by Rf (talk | contribs)
Jump to: navigation, search

Introduction

Conditions under which the hardware of the cluster are kept.

Service

  • The Supermicro servers were supplied by Viglen, which was bought by, and is now known as XMA.
  • Serives terms are "Next Day" which is neither a high, nor low service level.
  • The duration of the warranty is 5 years and comes to an end on 4th Nov 2018.

Details

  • Contact email is gold@xma.co.uk
  • Contact number is 01727 201 850
  • Favourite contact: Doshunn. Least favourite contact: Bradley.
  • Local engineer is Graeme Akers, tel. 07970 444162, but he can only be contacted via central support.

Incidents

Repeated memory warnings on marvin front-end

Node 2 shows only 110 GB RAM